Frequently Asked Questions

How do I use your products?

In most cases, there is a concise section on the product or box label that will instruct the consumer on proper use. However, if more information is needed, feel free to use the Contact Us page or email us at info@koreanbeautyemirates.com
How do I know your products are safe to use?

We are serious and intentional about maintaining consumer safety. All products found on our online store have been approved for use in the UAE by the Dubai Municipality which analyzes ingredients and concentrations for known harmful or skin irritating effects. This is in addition to product conformity within South Korea's strict guidelines. Furthermore, product quality is maintained by adherence to ISO (International Standards Organization) 22716:2007 GMP(Good Manufacturing Practices) which gives guidelines for the production, control, storage and shipment of cosmetic products.
How long will a product remain out of stock?

OOS conditions, while inconvenient, are unfortunately sometimes unavoidable. For most items, restocking should occur within days.
I never received my order, what do I do now?

Please use the Contact Us page to send a message or email us directly at sales@koreanbeautyemirates.com. Please be prepared to provide your order information.
What skincare sheet masks do you recommend for dry skin?

See our "Moisturizing Solutions Variety Mask Pack" offering.
I'm interested in using natural ingredients for my face skin care. What do you recommend?

See our "Natural Solutions Variety Mask Bundle" offering.
How can I be sure I am taking care of all my face skin care needs?

We recommend selecting our "All-In-One Solution Variety Mask Bundle". Each mask is specifically formulated to meet the different needs of your skin.